CONTACT US

WE WOULD LOVE TO HEAR FROM YOU

Our normal business hours are 9 am to 5 pm Monday-Friday GMT+8
Please use the form below or send an email to our Customer Support Team
service@touritoutdoor.com

For bulk purchase, customization or become a partner of TOURIT
Please contact with our Biz-Cooperation Team
sales@touritoutdoor.com

Free Shipping Policy

 Shipping Zone

Free Shipping Policy

United States | Canada | United Kingdom | France | Germany | Italy | Spain | Japan Free shipping on orders $50
Australia | Austria | Belgium | Brazil | Czech Republic | Denmark | Finland | Greece | India | Indonesia | Malaysia | Mexico | Netherlands | New Zealand | Norway | Philippines | Poland | Portugal | Romania | Russia | Singapore | South Korea | Sweden | Switzerland | Thailand | Turkey Free Shipping on orders $70
China | Taiwan | Hong Kong | Macao Free Shipping on orders $30
Rest of World Free Shipping on orders $150

 

 U.S. Shipping Destinations and Rates

  • TOURIT ships to all 48 contiguous United States, Alaska, Hawaii, Puerto Rico and Guam.
  • Orders placed during weekends and holidays will be processed the next available business day.
  • Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. Delivery of products will be subject to the Terms of Service provided by the carrier.

International Shipping

  • Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. TOURIT cannot determine these fees during the checkout process.
  • In most cases it takes from 10-25 business days. As we ship via DHL/UPS/FEDEX/EMS, the product gets handed to your local post office on arrival in your country and as such, delivery times will vary by country depending on the efficiency and expediency of your postal service.
  • Please don’t refuse the package because of the customs or taxes charges when the item is delivered. The carrier won’t be able to return the items to us unless these fees are paid. Our only option is to abandon the package in customs and if this happens, we won’t be able to offer a refund.
  • Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you, however, additional shipping charges will apply to re-ship the items to the correct address.
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